Feedback Circle is a great exercise to pick the team up at any point in their journey, as well as deliver a key lesson about the power of giving feedback and learning how to just say “Thank You” when people take time to tell you something nice.
Explain that those on the inner circle will give positive feedback to those on the outer circle. Ask them to highlight a Positive, explain its Impact & Encourage them to do even more of it (simple PIE feedback method, with an Agile Avengers twist).
Give them a time box of 2 minutes for the first round, and explain that the person on the outer circle cannot respond throughout – they are only allowed to show gratitude (thank you, I appreciate that) once the person giving the feedback has finished talking.
After round one, ask those on the outside circle to take one step to the left. They now should all have new partners.
This time, those on the outer circle give feedback for 2 minutes.
After this round, ask those on the outside to take one step to the left again so they have new partners.
This time, change the rules slightly so that those on the inside give feedback for 1 minute and then swap so that the person on the outside gives feedback in return for another minute.
You can repeat this a few more times depending on how many you have in the group.
If you have an odd number, have the group on the outside with one extra person. As the circle moves round ask one person to step out each time and stand with you are you facilitating. They can watch the reactions, from facial expressions to body language to the change when the time is up.
Ask the team what is their common response when they usually receive feedback? Probably something like:
“Oh that it was nothing, I didn’t really do much” or “well it’s kind of my job, so you know…”
Ask them how they felt after hearing the feedback?
Spend some time at the end asking how the group felt about the exercise. How did it make them feel, both giving and receiving feedback?
You will likely hear some people say it was tough to not respond back with anything other than thank you. We’re not always good at accepting positive feedback, however, this can actually be quite rude to the person who’s made the effort to give you that feedback! Practice accepting positive feedback with a simple ‘thank you’ and appreciate the person who’s given it.
Get into the habit of saying ‘well done’ and ‘thank you’ as much as possible, and try to give people tangible examples of the impact their actions have had.
On the spot feedback is the most powerful thing you have as a team – encourage those around you to use it! This will in turn enhance team building.
Sally you done really well this sprint (Positive)
Amy brings 9 years experience leading teams in different environments, with a passion for helping others and understanding what makes people tick. As an advocate for disability and wellbeing, Amy is always taking time to ensure people look after themselves and those around them. From beginning her career in customer-facing roles through to now, her focus for customer experience, finding solutions and creating cultures that can be felt, is a must for Amy.
Amy feels fortunate to be in a position where she can inspire others to create a culture where they genuinely love what they do and are happy to be at work. Believing everyone deserves this opportunity, she knows everyone has the potential to feel like a superhero. Amy wants to help individuals and teams find their purpose and value, in work and in life.
SUPERPOWERS | Superspeed getting teams going. Big Heart. Down to Earth
KRYPTONITE | Mood Hoovers. People being unfair. Her Cats
Comments are closed.
Enter your email to get the best Agile resources straight to your inbox.
Lost your password?